Refund policy

Because our products are large furniture items and often made-to-order, we accept returns only under the following conditions:

• Product received is damaged

• Product received is defective

• Wrong product delivered

You must inform us within 48 hours of delivery with:

• Order number

• Clear photos & videos of the issue

• Unboxing video (mandatory for damage claims)

Requests made after 48 hours may not be accepted.